Questions, answered.

The quickest way is WhatsApp — message us on WhatsApp and we'll find you the right time and the right artist. You can also call the salon on +971 4 325 4440.

Inside the Waldorf Astoria hotel in DIFC, Dubai. Come to the hotel entrance and our salon is signposted from the lobby — see the Visit page for directions.

Yes — valet parking is available at the Waldorf Astoria entrance, and DIFC public parking is a short walk away.

We work by appointment, daily. Message us on WhatsApp with the day you have in mind and we'll confirm the earliest time with your preferred artist.

Yes — and they're free. If you're unsure about a colour change, a big cut, extensions or a treatment, book a consultation first. One of our artists will look at your hair, listen, and recommend honestly. Book a free consultation.

For weddings we recommend reaching out two to three months ahead so there's comfortable time for a trial. See our bridal beauty timeline for the full countdown, and note we also style on-location.

We work with L'Oréal Professionnel, Kérastase, Olaplex, Davines, Essé and O.P.I — and the products we use in the chair are available to take home, with aftercare advice from your stylist.

Yes — we offer gents' cuts alongside our full ladies' menu. For little ones, just mention their age when you book so we can plan the right time.

Plans change — just let us know on WhatsApp as early as you can and we'll happily rearrange your booking.

Yes — gift vouchers are available for any amount or service, beautifully presented. See Gift Cards & Membership or ask us on WhatsApp.